First time users & new customersSetting up a play4me.com.au account If this is your first time shopping at play4me.com.au you will need to set up a new account.
It only takes a couple of minutes and once registered you can start shopping straight away and it will save you time when you order in the future.
play4me.com.au customers please log in here: Imagine as you search for a product that you are carrying a shopping cart in which you can place the products you'd like to buy. When you find a product you like, click on the 'Add to Cart' button and that product will be placed in your Shopping Cart. Your shopping cart will appear on the right had side of the page and display product you have added. At any time you can click on this box and it will take you directly to the shopping cart page.
What if I change my mind?
What happens when I've finished shopping? Receipt & order confirmation.
Security Message Click here for more information about Security. If you need more assistance you can always contact our Customer Service team on 03 9412 3598 between 8:30am - 5:30pm AEST Monday to Friday (excluding public holidays), or email info@play4me.com.au Delivery locations & delivery costsOnce you have selected your products, it's time to tell us where you want them sent. Your account address will be automatically saved in the delivery details section for you to select. However, if you are sending to an alternative address you just need to enter the new address and you can also save that address for future reference. Where Do We Deliver - Australia & International Whomever you are buying for, play4me.com.au will deliver most items to any address in the following countries:
Delivery times for international orders do vary and depends on destination. Please allow an estimated 4 weeks for international delivery. play4me.com.au's delivery partner is Australia Post. Free Postage Qualifications How do you know if an item receives free postage? When you see an icon on the product page that looks like this: If you purchase an item that qualifies for free postage but your order also contains one or more ineligible free postage items, you'll be charged delivery costs for those ineligible items as per our usual delivery costs. Our free delivery currently applies to pre ordered (future releases) products and or when you order an item that is in stock along with one or more other items. It excludes the following formats: CD Singles and Books. We reserve the right to end or change this free postage offer at any time. Standard Delivery Costs
For a complete list of freight costs by country, see Freight Costs Disclaimer Terms and Conditions - Delivery STANDARD WITH INSURANCE Despatch times & product availabilityNext to every product and on the product page we display an availability status and estimated delivery. Not all products are kept in our Melbourne fulfilment centre, so certain items cannot be despatched the day they are ordered. Please note that despatch times are estimated and are subject to change and begin once the order has been paid for in full. In-stock now: Usually ships within 24 hours. To Order: This product is not currently in stock. Further down the page we give you the estimated despatch times - eg: Availability: Estimated despatch 5-10 days after ordering. Pre Order: This product has not been released as yet and will display a future date. Release Dates: We do our best to supply and up date you with the most current information available at the time from our suppliers; however, product release dates are subject to change at short notice. Limited Stock Available: When you see a product with this stock availability it means the product is no longer available from our suppliers, but we still have limited stock available for sale. You are unable to order more than the stock we have available. We will only accept immediate payment for this item by credit card. Offline payments will not be accepted due to limited stock levels and the time delay involved. Import Product Deliveries: An import title is sourced from an overseas supplier that may not be readily available in Australia. Delivery times are estimates only and accordingly could take longer as they are being sourced internationally. We will always give you an estimate on delivery on the product page and do our best to deliver within this time frame however delays can sometimes occur. Terms and Conditions - Product Information If a product is not in stock despatch times may differ on various products. Estimated turnaround depends on the supplier's performance and reliability. If you select a number of products and one of them cannot be posted until later than the others, we use our discression to part ship at no extra cost to our customers. Once we have despatched from our fulfilment centre, we estimate the following delivery times. Vic - 1-2 days Payment optionsWhen you are ready to finalise payment on your purchase, a number of options are available. Payment options include, Credit Card, Play4me Gift Voucher, phone or fax details or Australia Post Money Order All orders must be prepaid. If we are unable to fulfil an item we will refund you immediately. Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we bill the purchase to your account.
Terms and Conditions - Information Provided by You Play4me gift vouchers You may purchase any items that are greater than the value of your Gift Voucher by using your credit card to cover the additional cost. Play4me customers can track the balance of any Gift Vouchers they may have in My Account. Terms and Conditions - Gift Vouchers play4me.com.au Online Voucher Online vouchers will have 16 characters. Simply select the 'Use Online Gift Voucher' option in the payment section, enter the voucher code and your email address and we will process the payment. (If you have received your play4me.com.au Gift Voucher by email - you must use this email address for security reasons). If you are still not comfortable purchasing online, that's fine. Select the 'Offline Payment by Phone or Fax' option on the Payment page. A page will appear with the details of your order. Print this page out and choose your preferred payment option.
Must be made payable to:
and sent to: Play4me It is worth remembering, however, that paying online will be the most convenient way for you to buy from play4me.com.au. At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference. You will also be sent an email confirming this receipt number as soon as your order has been finalised. Terms and Conditions - Placing and Accepting Orders |
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