First time users & new customers
If this is your first time shopping at play4me.com.au you will need to set up a new account.
It only takes a couple of minutes and once registered you can start shopping straight away and it will save you time when you order in the future.
play4me.com.au customers please log in here:
Imagine as you search for a product that you are carrying a shopping cart in which you can place the products you'd like to buy. When you find a product you like, click on the 'Add to Cart' button and that product will be placed in your Shopping Cart. Your shopping cart will appear on the right had side of the page and display product you have added. At any time you can click on this box and it will take you directly to the shopping cart page.
What if I change my mind?
What happens when I've finished shopping?
Receipt & order confirmation.
Click here for more information about Security.
If you need more assistance you can always contact our Customer Service team by email firstname.lastname@example.org
Delivery locations & delivery costs
Once you have selected your products, it's time to tell us where you want them sent. Your account address will be automatically saved in the delivery details section for you to select. However, if you are sending to an alternative address you just need to select Add Shipping Address and enter the new address details. You can also save that address for future reference.
Whomever you are buying for, Play4me.com.au will deliver most items to any address in the following countries:
Delivery times for international orders do vary and depend on destination. Please allow up to four weeks for international delivery for in stock items.
Play4me.com.au’s delivery partner is Australia Post.
*Bulky items are:
Due to their size and value we will only shop bulky items within Australia and via Express Delivery, which ensures the item can be tracked.
Please note: In the unlikely event your parcel is lost in transit, if you have chosen Standard Delivery Play4me.com.au will not be responsible for replacing your parcel. If you are concerned about your parcel being lost in transit, we strongly suggest you choose Express Delivery as your delivery method.
Please note: These delivery times are from when items leave our warehouse.
If your item is not in stock at the time of ordering, please also allow extra time according to the item’s availability (found on the product page).
All times are quoted in working days.
AUSTRALIA - 1-5 days
Play4me.com.au use Australian Air Express for our Express Delivery service. This enables you to track your parcel online via Australian Air Express Track & Trace.
International orders do not incur a GST charge despite an amount being shown at the shopping cart page. The GST charges will be removed at the Payment Method page once a postal address has been included.
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be paid by you. We have no control over these charges and cannot predict what they may be.
When you are ready to finalise payment on your purchase, a number of options are available. Payment options include, Credit Card, Play4me Gift Voucher, phone or fax details or Australia Post Money Order
All orders must be prepaid. If we are unable to fulfil an item we will refund you immediately.
Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we bill the purchase to your account.
Play4me gift vouchers
You may purchase any items that are greater than the value of your Gift Voucher by using your credit card to cover the additional cost.
Play4me customers can track the balance of any Gift Vouchers they may have in My Account.
play4me.com.au Online Voucher
Online vouchers will have 16 characters.
Simply select the 'Use Online Gift Voucher' option in the payment section, enter the voucher code and your email address and we will process the payment. (If you have received your play4me.com.au Gift Voucher by email - you must use this email address for security reasons).
If you are still not comfortable purchasing online, that's fine. Select the 'Offline Payment by Fax' option on the Payment page. A page will appear with the details of your order. Print this page out and choose your preferred payment option.
Must be made payable to:
and sent to:
It is worth remembering, however, that paying online will be the most convenient way for you to buy from play4me.com.au.
At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference. You will also be sent an email confirming this receipt number as soon as your order has been finalised.